Privacy Policy
Last Updated: May 14, 2025
At Tokenvi.info, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online gaming services.
1. Information We Collect
We collect several types of information from and about users of our website, including:
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Participate in games or competitions
- Complete forms or surveys
- Contact us or use our support services
- Subscribe to newsletters or promotional communications
The personal information we may collect includes:
- Name
- Email address
- Username and password
- Profile information and preferences
- Social media handles (if you connect your accounts)
1.2 Non-Personal Information
We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include:
- Device and usage information (browser type, operating system, IP address)
- Game statistics and achievements
- Time spent on the website and pages visited
- Referring websites or sources
1.3 Cookies and Similar Technologies
We use cookies, web beacons, tracking pixels, and other tracking technologies to improve your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can choose to disable cookies through your browser settings, but this may affect your ability to access certain features of our website.
Note about Children's Privacy: Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and services - Including managing your account, processing transactions, and delivering the interactive gaming features you request
- Improve, personalize, and expand our website and services - Including understanding how users interact with our games and which features are most popular
- Understand and analyze how you use our website - To develop new products, services, features, and functionality
- Communicate with you - Including responding to your inquiries, providing customer support, and sending administrative information
- Send you marketing and promotional communications - If you have opted in to receive such communications
- Find and prevent fraud - Including detecting and preventing technical issues, security incidents, or other harmful activities
- Comply with legal obligations - Including responding to legal requests and preventing harm
Purpose | Type of Data | Legal Basis (for EU/EEA Users) |
---|---|---|
Account Creation & Management | Personal Information | Performance of Contract |
Game Functionality | Personal Information, Game Data | Performance of Contract |
Customer Support | Personal Information, Communications | Legitimate Interest |
Marketing | Personal Information, Usage Data | Consent |
Security & Fraud Prevention | Personal Information, Usage Data | Legitimate Interest |
3. How We Share Your Information
We may share your information in the following situations:
3.1 Third-Party Service Providers
We may share your information with third-party service providers to help us operate our business, such as:
- Cloud storage providers
- Payment processors
- Analytics services
- Email marketing services
- Customer support tools
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.4 Protection of Rights
We may disclose your information to protect and defend the rights, property, or safety of our company, our users, or the public.
3.5 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
4. Data Retention and Security
4.1 Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
4.2 Data Security
We have implemented appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
Your Responsibility: The security of your account also depends on keeping your account password confidential. You are responsible for maintaining the secrecy of your password and for any use of your account.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
5.1 Access and Update
You can review and update certain personal information directly within your account settings. If you cannot make the changes yourself, you can contact us to request access to, correct, or delete the personal information that we hold about you.
5.2 Opt-Out
You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in each communication or by contacting us directly.
5.3 Cookies
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that such actions could affect certain features of our website.
5.4 Additional Rights for EEA Residents
If you are a resident of the European Economic Area (EEA), you have certain additional rights under the General Data Protection Regulation (GDPR), including:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate information
- Right to Erasure: Request deletion of your personal information in certain circumstances
- Right to Restrict Processing: Request restriction of processing in certain circumstances
- Right to Data Portability: Request transfer of your information to you or a third party
- Right to Object: Object to processing based on legitimate interests or direct marketing
- Right to Withdraw Consent: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.
5.5 California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
- The right to know what personal information is collected, used, shared, or sold
- The right to delete personal information held by businesses
- The right to opt-out of the sale of personal information
- The right to non-discrimination for exercising your CCPA rights
To exercise your rights under CCPA/CPRA, please contact us using the information provided at the end of this Privacy Policy.
6. Third-Party Websites and Services
Our website may contain links to other websites, including those of our game partners, advertisers, and social media platforms. This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit from our website.
6.1 Social Media Features
Our website may include social media features, such as the Facebook Like button or Twitter sharing widgets. These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing them.
6.2 Third-Party Game Developers
Some games on our platform may be developed by third parties who may collect and process your information according to their own privacy policies. We recommend reviewing the privacy policies of these game developers if you have concerns about their data practices.
7. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.
For EEA residents, we ensure that any transfers of personal data to countries outside the EEA are protected by appropriate safeguards, including the use of standard contractual clauses approved by the European Commission or other suitable safeguards as required by the GDPR.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.
9. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Postal Address:
Tokenvi.info
Data Protection Officer:
[Name of Data Protection Officer]
[email protected]
For EU/EEA residents, please note that you have the right to lodge a complaint with your local data protection authority if you believe that we have not complied with applicable data protection laws.